Restaurant Retention System Setup

This is NOT a redesign...It’s a strategic reset.

Description

Done-for-you email and SMS automations that help restaurants increase repeat visits, reviews, referrals, and customer loyalty.

Includes

1. Post-Visit Follow-Up

Automated thank-you or feedback requests after a visit.

Examples:

• “Thanks for dining with us”
• review request
• bounce-back offer

2. Birthday Campaigns

Automated:

• birthday offers
• anniversary rewards
• VIP guest perks

Restaurants love these because they’re simple and effective.

3. Win-Back Campaigns

Automated re-engagement after inactivity.

Examples:

• Haven’t visited in 30 days
• Haven’t ordered in 45 days

Message:

We miss you. Here’s a reason to come back.

Simple. Effective.

4. Review & Reputation Flows

Automated review requests for:

• Google
• Yelp

Restaurants live and die on reviews.

This is a high-value selling point.

5. Referral Campaigns

Encourage:

• bring-a-friend offers
• referral rewards

table-sharing promotions