Most audits are completed within 5–7 business days after the discovery call.
Mini audits are based primarily on public-facing customer experiences. Full audits may require additional access depending on scope.
Currently, our retention audit services are focused primarily on restaurants and hospitality-focused businesses.
You can choose to implement recommendations internally or work with Aligned Brand Co on implementation support.
Yes. Ongoing retention support and monthly engagement services are available.
Depending on client needs, we may work with platforms such as Mailchimp, Klaviyo, reservation systems, SMS platforms, and review management tools.
I’ve built the full Restaurant Audit page copy for Aligned Brand Co around the new restaurant retention positioning, including:
It’s structured to feel:
Most importantly, it positions the audit as a business-growth tool — not just a marketing critique.
Let us bring your customers back.
Share your thoughts or queries; we're here to support you.
Our team offers hands-on retention solutions to grow your business.